COUNSELLING WITH EMPATHY

WHAT DO WE DO TO EMPATHISE WITH OUR CLIENTS?

LET US BE AWARE OF OBSTACLES TO COMMUNICATION.

1. BEING JUDEGEMENTAL SWITCHES OFF THE CLIENT
2. SEE THE SITUATION FROM THE PERSPECTIVE OF THE CLIENT.
3. ENTER THE WORLD OF THE CLIENT.

THERE ARE FOUR TYPES OF OBSTACLES TO COMMUNICATION

1. PHYSICAL

A. IS THE ROOM CONDICIVE?
B. DOES THE LIGHTING AND SEATING HELP YOUR CLINET TO RELAX?

3. PSYCHOLOGICAL

A. DO NOT CRITICISE AND LABEL
B. GIVE THE CLIENT THE CHANCE TO EXPRESS NEGATIVE EMOTIONS.
C. DO NOT BLAME THE CLIENT FOR THE NEGATIVE EVENTS.

4. ENVIRONMENTAL OBSTACLES

A. CREATE A POSITIVE ENVIRONMENT. DO NOT SHOW THAT YOU CANNOT SOLVE

THE PROBLEM.

B. DO NOT INTERROGATE

C. DO NOT MORALIZE. ( SAY WHAT THE CLIENT SHOULD DO. )

5. SOCIAL

A. ENSURE THAT THERE IS NO CONFLICT OF IDEAS

B. MUTUAL RESPECT AND SUPPORT IN GROUP COUNSELLING